Building and scaling justice technology is a responsibility I hold very dear. Especially for justice tech founders like Cami Lopez of PeopleClerk, Sonja Ebron of Courtroom5, Devshi Mehrota and Leslie Jones-Dove of JusticeText, and me, all of whom come from communities directly impacted by the justice gap, we set out to solve justice-related problems because they are deeply personal to us, and deeply important to humanity. Which is why the DoNotPay Twitter debate was so painful to watch.
There were a number of disappointments in these threads for me: the ‘gamification’ of others’ legal outcomes; the desire to ‘trick’ the system; the risk of justice tech as a category being ridiculed or not taken seriously as a whole; and perhaps an umbrella to them all — the empowerment of justice innovation naysayers to shut down even greater innovative solutions for those in need in the future. A few responses below.
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